Customer Experience Manager

ZARA has invited online applications for the recruitment of Customer Experience Manager in India. Interested and eligible candidates can review the key job details, requirements, compensation, and application process below.

Job Overview

• Company / Organisation: ZARA
• Position / Role: Customer Experience Manager
• Location: India

Job Description & Key Responsibilities

1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of customer issues and follow problems through to resolution. 4. Meeting with other managers to discuss possible improvements to customer service. 5. Supervise and train the staff members to provide…

Eligibility & Requirements

• Qualification: Relevant educational qualifications as per organisation requirements.
• Skills Required: Role-relevant technical, operational, and interpersonal skills.

How to Apply

Eligible candidates can apply online directly using the official application link provided below before the closing date.